Architecture and Solutioning

Organizations are gaining business momentum, driven by globalization and competition. This has led to a scenario where business performance has to be enhanced by streamlining processes, reducing organizational risk and leveraging on the global sourcing organizational model. To drive home your business advantage, there should be a synergy of providing advisory and implementation frameworks, delivered through a focus on core business issues, strong process orientation and industry domain knowledge.

By aligning the right set of our varied consulting practices that will complement your business, we know what it takes to move your organization up the value chain. BizRuntime will enable you to achieve execution excellence, cost leadership and business agility through IT, resulting in sustainable business leadership in your industry. From ideation to completion, we are there with you at every step of any engagement. Our partnership with each client is built on trust and excellence in performance leading to successful results.

BizRuntime Consulting Services offers the six differentiated practices:

At BizRuntime Consulting, we help companies think ahead. Business today is evolving faster than at any other time in history, and tomorrow there are going to be challenges we can not even imagine today. And opportunities. But to survive and thrive, we must imagine that future. We must anticipate it.

Even while we are helping you solve your business challenges today, we are thinking about the future - and how we can take you there. Which is what gives you the competitive edge in whats to come.

Transformation Is Key

Everyone talks about transformation, but transformation into what? In our practice of continually thinking ahead, we have developed certain essentials for our model of the 21st Century Virtual Corporation.

Our model includes implementing lean optimization. Virtualizing non-core operations and harnessing new technology. Structuring 4th generation partnering agreements that operate at the highest level of trust.

So what is the transformation model? It is a business that has been optimized in every respect to improve the bottom line and meet the future with confidence.

Competitive Advantages

BizRuntime Consulting can give you the business analyses you need and follow through with implementation. As part of BizRuntime, the world is leading provider of integrated business, technology and process solutions, we can deliver a depth of resources that is unsurpassed by other firms.

We have the flexibility to deliver solutions quickly and cost-effectively. And our confidence in our ability to think ahead makes us willing to be measured against any business outcomes. Which means that with BizRuntime Consulting, you get the advantage of future thinking - along with the advantage of being taken the rest of the way.


BizRuntime Consulting provides services through eight practices:

We maintain an active thought leadership program that includes white papers, opinion essays, and research studies on topical business issues. You may access these materials by clicking the Resource Center tab at the top of this column.

Today is business environment is more competitive than ever before. It demands a greater commitment to meet shareholder expectations, which means devising more efficient ways to conduct business.

Our Business Transformation practice can help you develop the right business model to create change from incremental business improvements to large scale business transformations. Our consultants have a depth and breadth of experience in a wide array of business verticals that can be applied to domains such as process consulting and cost and productivity optimization. Most importantly, we not only can help you devise your strategy, we can help you execute it.

Business Transformation Solutions

Our Business Transformation Solutions use innovative tools and frameworks to help you leverage your core business competencies as you develop new operating models built around workforce, technology, and business processes. Our solutions can help you to, for example, reduce the time-to-market for new products, accelerate accurate order fulfillment, and improve customer interactions.

Cost and Productivity Optimization

To reduce the cost of operations and improve productivity, our Cost and Productivity Optimization framework enables you to do more with less. We identify and implement cost-cutting and productivity improvements to drive rapid, measurable cost savings in the range of 15 to 35 percent. Our consultants will prioritize key cost management strategies tailored to your companies work culture and readiness for change, and we will implement the plan in a partnership-driven model that is flexible and adaptive to ensure consensus and adoption.

Product Lifecycle Optimization

Our Product Lifecycle Optimization services have a successful track record of helping clients across the product lifecycle. Our range of offerings enable clients to conceptualize new product offerings, reduce time-to-market, and gain rapid market share. In focusing on key revenue and cost drivers that determine product profitability, we utilize Market Mapping, Emerging Market Analysis, and Product Strategy and Planning, among other frameworks. Benefits include reduced time to market for new products and services, reduced operational costs, and increased customer value from products and services.

Process Excellence

Global business is a rapidly-shifting universe, and one of the best responses to these churning dynamics is transformation. Transformation allows an organization to redefine itself - to change its processes, its relationships, and even its internal culture in order to preserve value and meet the demands of growth.

At BizRuntime Consulting, our Process Excellence practice is dedicated to building Operational Excellence for Business and IT. we deliver deep re-engineering expertise across business and IT processes to help you respond effectively to rising costs and continually shifting regulations and market conditions.

Through transformation, our Operational Excellence teams for Business and IT can help you optimize costs, streamline processes, improve responsiveness and security, and maximize constrained budgets. All of which will make the churning dynamics of this global market less of a challenge and more of an opportunity.

Business Enterprise Architecture Consulting

The technology advances of the past decade have enabled companies to compete on a global scale and connect more effectively than ever with customers, partners, and business prospects. The advances continue, but to capitalize on them, companies must have a flexible and agile business architecture.

At BizRuntime Consulting s Enterprise Architecture practice, we believe there are five imperatives for IT organizations in these exciting but challenging times:

Our experienced consultants can help you make business architecture improvements now, while thinking ahead to capitalize on future tools and technologies that will ensure your success as a 21st Century business enterprise.

BizRuntime Consultings Enterprise Architecture practice consists of five primary offerings, each with a subset of services:

Customer Relationship Management

The digital marketplace has empowered consumers and disrupted traditional customer management models, making it more challenging than ever to engage, retain and grow a customer base.

BizRuntime Consultings Customer Relationship Management (CRM) advisory can help your business meet this challenge using an "outside-in" approach that will align your business strategy with your customers needs to deliver near-term gains as well as long-term transformation improvements through the following offerings:

CRM Offerings

Positive customer experiences drive profitability and loyalty, creating a competitive advantage for your business. By understanding your customers needs, we can create a targeted customer experience model. We will redesign the functional touch points and create a multi-channel interaction technology infrastructure , allowing you to optimize customer interactions across all channels for measurable CRM improvements.

Customer Sales and Service Transformation

Advances in technology, including analytic tools, social media, and digital marketing have displaced traditional sales and service models, making it essential for businesses to have a more proactive and responsive CRM strategy. Our Customer Sales and Service Transformation offering can help you improve the effectiveness of your sales force and/or optimize customer service operations while providing you with the metrics needed to measure those improvements.

Contact Center Consolidation and Optimization

The need to improve customer relationships can sometimes conflict with the need to contain or reduce operating costs. That makes it essential for businesses to understand the full array of options available in regard to their customer contact centers. Our offering includes an assessment of all contact center functions, including process rationalization and multichannel optimization, consolidation into a shared service model, and business process outsourcing.

Supply Chain Management

Superior supply chain management of physical and digital products can create a clear competitive advantage for your business in todays environment. BizRuntime Consultings Supply Chain Management Practice uses an "outside-in" approach to help you think ahead and align your business strategy with your supply chain needs, resulting in measurable near-term gains and long-term transformation improvements.

Our experienced consultants have helped solve problems, address challenges and capitalize on opportunities in Supply Chain Management for clients worldwide in diverse industries including Technology, Manufacturing, Telecommunications, Energy and Utilities, Healthcare and Financial Services.

Our offerings include:

Human Capital Management

Whether your business strategy calls for scaling up to capitalize on expansion opportunities or scaling down to hedge against marketplace volatility, your operating strategy requires an effective human resources plan and operating model.

BizRuntime Consultings Human Capital Practice can help you build a "people plan" based around todays most effective business transformation options, from deploying new technology to creating a shared services center to outsourcing and best-shoring.

We will match your business needs to your current capabilities by identifying required skill sets, performance gaps and organization misalignments. Then we will create a roadmap for change and help define the processes needed for sourcing and recruiting, performance management and development, reward structures, succession and career planning, and knowledge transfer.

Finally, and most importantly, we can create a performance scorecard to measure the efficiency and effectiveness of your new HR plan and help you assess your return on investment.

Our experienced consultants have helped solve problems, address challenges and capitalize on opportunities in human resources for clients worldwide in diverse industries including Financial Services, Energy and Utilities, Manufacturing, Technology, Telecommunications, Government, Healthcare, and Insurance.

Finance & Accounting Consulting

Todays unpredictable economic conditions have placed increased demands on financial executives, who are expected to drive efficiency and effectiveness while balancing performance and risk. BizRuntime Consultings Finance and Accounting Practice is designed to meet these business challenges by helping financial executives deliver revenue growth, improve operating margins, increase shareholder value, and improve asset efficiency.

Our Finance and Accounting management consultants have deep industry knowledge and experience in delivering solutions across business, organization, technology, and regulatory environments to enable :

With services available worldwide, BizRuntime Consultings Finance and Accounting Practice can help you optimize performance and value across your business while supporting specific and wider-raging financial issues across all industry sectors and geographic regions.

Working Capital Management

The expression "Cash is King" has been given new currency by the global credit crunch and unpredictable business environment. The availability of third party working capital is at a low point and continues to drive the need for companies to look internally to optimize the working capital already at hand. Yet many companies are struggling with moving working capital accountability from Finance to the business side. Treasury functions continue to play a traditional scorekeeper role rather than actively advising the business on working capital strategy.

The need to optimize the effectiveness of working capital and use innovation to decrease working capital requirements are forcing financial executives to reconsider their traditional strategies. Key considerations include:

How We Can Help

BizRuntime Consulting Services can help you find working capital opportunities in your balance sheet and support your execution of a Working Capital Action Program across the enterprise. We use an integrated approach to working capital optimization, ranging from optimizing inventory to transforming the value chain by reducing the order to cash cycle and optimizing the procure to pay cycle.

Among the key benefits of this service are: